1. Introduction
These Terms and Conditions ("Terms") govern your use of the services
provided by AerfaTech OÜ ("Company," "we," "our," or "us"). By
accessing our website or using our services, you agree to be bound
by these Terms.
2. Company Information
AerfaTech OÜ is a limited liability company registered in Estonia
with the following details:
- Company Name: AerfaTech OÜ
- Registration Number: 16789751
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Address: Harju maakond, Tallinn, Kesklinna linnaosa, Lastekodu tn
10-9, 10113
- Email: [email protected]
3. Services
We provide information technology services including but not limited
to:
- Cloud solutions and infrastructure services
- Cybersecurity services and consulting
- System integration and optimization
- Software development and customization
- IT consulting and technical support
- Data analytics and business intelligence
4. Service Agreements
Specific terms for each service will be outlined in separate service
agreements or statements of work. These Terms serve as the general
framework for all our services.
5. Client Responsibilities
As our client, you agree to:
- Provide accurate and complete information
- Cooperate with our team and provide necessary access
- Make timely payments as agreed
- Comply with all applicable laws and regulations
- Maintain confidentiality of sensitive information
- Use our services for lawful purposes only
6. Payment Terms
Payment terms are as follows:
- Invoices are payable within 30 days of issue date
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
- All prices are exclusive of applicable taxes
- Payment methods and terms may vary by service type
7. Intellectual Property
Regarding intellectual property rights:
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We retain ownership of our proprietary methodologies and tools
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Client retains ownership of their pre-existing intellectual
property
-
Custom developments may be subject to separate IP agreements
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We grant limited license to use our deliverables as specified
-
Third-party software licenses are governed by their respective
terms
8. Confidentiality
We maintain strict confidentiality regarding:
- Client business information and data
- Technical specifications and requirements
- Financial information and projections
- Strategic plans and business processes
- Any information marked as confidential
9. Data Protection and Privacy
We comply with applicable data protection laws, including GDPR:
- Personal data is processed according to our Privacy Policy
- Client data is stored securely and encrypted
- Data processing agreements are established when required
- Data retention periods are clearly defined
- Data breach notification procedures are in place
10. Service Level Agreements
Service levels are defined based on the specific service type:
- Response times for different priority levels
- Availability guarantees for hosted services
- Resolution timeframes for various issue types
- Escalation procedures for critical issues
- Performance metrics and reporting
11. Limitations of Liability
Our liability is limited as follows:
-
Total liability is limited to the amount paid for the specific
service
-
We are not liable for indirect, consequential, or punitive damages
- Business interruption and lost profit claims are excluded
- Force majeure events are excluded from liability
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Client's failure to follow recommendations may limit our liability
12. Warranties and Disclaimers
We provide limited warranties:
- Services will be performed with professional skill and care
- We will correct defects in our deliverables at no charge
-
Third-party products are covered by their respective warranties
- We disclaim all other warranties, express or implied
- No warranty is provided for client-modified solutions
13. Termination
These Terms may be terminated:
- By either party with 30 days' written notice
- Immediately for material breach of contract
- Upon completion of all service obligations
- By mutual agreement of both parties
- In case of insolvency or bankruptcy
14. Force Majeure
We are not liable for delays or failures due to circumstances beyond
our reasonable control, including natural disasters, government
actions, pandemics, or technical failures of third-party services.
15. Governing Law and Jurisdiction
These Terms are governed by Estonian law. Any disputes will be
resolved in Estonian courts, specifically in Tallinn, Estonia.
16. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will
be effective immediately upon posting on our website. Continued use
of our services constitutes acceptance of modified terms.
17. Severability
If any provision of these Terms is found to be unenforceable, the
remaining provisions will continue to be valid and enforceable.
18. Entire Agreement
These Terms, together with any service-specific agreements,
constitute the entire agreement between you and AerfaTech OÜ
regarding our services.
19. Contact Information
For questions regarding these Terms, please contact us: